Aquasziget Esztergom

Our new services: children playroom, fitness room.

House rules

• 1. All the facilities of the SPA can be used only of own risk and responsibility.
• 2. Entrance to the SPA area is possible only with valid entrance tickets.
• 3. The entrance “watch” and ticket issued at the cash desk are valid only on the day of the issue and entitle to one entry.
• 4. Guests will be informed about the actual prices and opening hours on a board next to the main entrance and from the price list.
• 5. Children under the age of 6 and children who are unable to swim under the age of 14 may enter the SPA only if accompanied by an adult.
• 6. The SPA cannot be used by: febrile patients, infectious patients, guests with open wounds, drunk guests, persons under the influence of drugs or intoxicants.
• 7. The use of relaxation pools, thermal pools are contraindicated in the following cases: severe heart, circulatory and respiratory failure, incontinence, malignant tumor disease, acute inflammatory disease, tuberculosis, thrombosis, severe varicose veins, and pregnancy.
• 8. The use of relaxation pools and thermal pools are not recommended under the age of 14!
• 9. Recommended maximum stay in the relaxation pools and thermal pools is 30 minutes.
• 10. The jacuzzi can accommodate up to 8 people at a time.
• 11. Certain treatments are available only based on medical examination, advice.
• 12. The instructions of lifeguards and pool guards must be followed by all bathers.
• 13. Use of showers and footbaths are mandatory before using the pools.
• 14. The relaxing beds in the SPA area can be used as intended purpose by all Guests free of charge. The relaxing beds are available only till our stock lasts.
• 15. Smoking is allowed only in the designated smoking areas of the SPA, next to the Buffet on the terrace and next to the main entrance! Smoking inside the building is completely forbidden!
• 16. Food consumption allowed only in the restaurant area and on the outdoor terrace.
• 17. Using of sharp and fragile objects in- and around the pools are FORBIDDEN and carries risk of an accident.
• 18. Pets are not allowed in the SPA area, except for blind guide dogs.
• 19. In the SPA area use of slippers is obligatory.
• 20. The slide can be used for everyone at their own risk. The slide can be used only for those guests, who reach a shoulder height of 100 cm. Pools deeper than 1.5 meters - where the deep water sign is marked - can be used only by our guests who able to swim.

• 21. Outdoor and indoor children’s pools are suited for children only. Adults should only be in the pools when justified.
• 22. The services of Sauna world can be used only with sauna – and combined tickets.
• 23. Use of photo and video recording equipments (camera, camcorder, mobile phone) in the saunas are not permitted.
• 24. In case of buying a Family ticket, the beneficiary can be only 2 adults, the parents, the grandparents or legal representatives of the child(ren).
• 25. We do not take any responsibility for damages or accidents resulting from the fault of the Guest or the improper use of the facilities.
• 26. By perception of any extraordinary incidence - personal injury, fire, presence of an accidental device or object - please notify the staff.
• 27. Pools should be used only in appropriate swimsuits!
• 28. In order to protect the values, please use our value preservers. We do not take any responsibility for items placed in lockers or left unattended in the SPA area.
• 29. The equipments of the facility shall be used according to their intended purpose. Whoever causes damage intentionally or through careless behaviour, the Operator may demand compensation for the damage. Anyone attempting to use a service without redeeming a ticket, may count with an initiate infringement proceedings by the Company.
• 30. In the SPA area illegally staying person (without a valid ticket) beyond redeeming the daily ticket, may be required to pay a surcharge of HUF 5,000. In case of littering and pollution in landscaped areas, as well as in pools, beyond the costs of cleaning and water purification, an additional fee of HUF 5,000 may be charged.
• 31. The Customer Book (Complaint Book) stands at the reception for the Guests disposal. According to the relevant rules the Operators director is obliged to investigate the complaint, remarks and proposals, or to act on the basis thereof. For other comments, the Guestbook stands for the Guests disposal.
• 32. With loudness and immoral behavior please do not disturb the other guests tranquility! Those who despite repeated warnings do not follow the SPA House rules, the lifeguards and the pool masters can ask for leaving.
• 33. To keep the House rules is a mandatory for all Guests staying in the SPA area.
• 34. Use of the services constitutes the simultaneous acceptance of House rules.
• 35. It is FORBIDDEN to wear street shoes in the pool area!
• 36. The cash desk closes 30 minutes before the end of the opening hours.

Please pay attention to the written above!
We wish pleasant relaxation and fun time for all of our Guests!